Simply Saint Designz Shipping Policy

At Simply Saint Designz, we are dedicated to delivering your order promptly and efficiently. Please review our shipping policy for details on shipping rates, delivery times, and other important information.

1. Processing Time

  • Order Processing: All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • Custom Orders: Processing time for custom or personalized products may take longer. You will be notified of the estimated processing time upon order confirmation.

2. Shipping Rates & Delivery Times

We offer various shipping options to meet your needs:

  • Standard Shipping:
    • Delivery Time: 5-7 business days
    • Shipping Rate: Calculated at checkout based on order weight and destination
  • Expedited Shipping:
    • Delivery Time: 2-3 business days
    • Shipping Rate: Calculated at checkout based on order weight and destination
  • Overnight Shipping:
    • Delivery Time: 1-2 business days
    • Shipping Rate: Calculated at checkout based on order weight and destination

Please note that delivery times are estimates and may vary depending on the shipping carrier and destination.

3. International Shipping

  • We offer international shipping to most countries. Shipping rates and delivery times will be calculated at checkout based on the order weight and destination.
  • Please be aware that international shipments may be subject to additional customs fees, duties, and taxes, which are the responsibility of the customer. Simply Saint Designz is not responsible for any delays caused by customs.

4. Order Tracking

  • Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.

5. Shipping Restrictions

  • We do not ship to P.O. Boxes or APO/FPO addresses.
  • Orders with multiple items may be shipped separately to ensure the quickest delivery.

6. Delays and Issues

  • While we strive to ensure timely delivery, unforeseen circumstances such as weather, natural disasters, or carrier delays may impact delivery times. Simply Saint Designz is not responsible for delays caused by shipping carriers.
  • If you experience any issues with your shipment or if your order has not arrived within the expected delivery time, please contact our customer service team for assistance.

7. Lost or Damaged Shipments

  • If your order is lost or arrives damaged, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue and ensure you receive a replacement or refund.

8. Contact Information

For any questions or concerns regarding shipping, please contact our customer service team.

We appreciate your business and are committed to providing a smooth and reliable shipping experience with Simply Saint Designz.